Insurance & Safety Manager - "Just wanted to take a moment to say that your Customer Service to our company is extraordinary. In these days when most workers are concerned with “checking the box” and “pushing paper,” it is so gratifying to find someone who actually listens to the customer and promptly replies with courtesy & concern.
It is refreshing. And so very helpful. Thank you for your service to me and our managers. You make my job so much easier by being there to answer queries and resolve problems. You truly make this a business partnership between our companies with your exceptional customer service."
HRIS Senior Compensation Analyst - "We would be very happy to recommend C.A. Short."
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Human Resources Manager - "Everything was great and you have a wonderful staff."
Executive Assistant Human Resources - "Your customer service is outstanding on all levels. Your response time is amazing. Your products are appreciated and well received by all employees."
Director Human Resources - "Just wanted to let you know I received your voice mail from last week. Appreciate you checking in regarding our programs. I am happy to report we continue to be very happy with both the safety and service award programs.
I would like to also add that Brenda (our C.A. Short customer service representative) is a great resource. She answers any and all questions. I know if there is a question she will resolve it. I have to say in the many years in the HR field your programs have been easy to administer and easy for the employees."
HR Assistant - "I just wanted to let you know that we got the presentations/awards in today and they look FANTASTIC! We are so pleased with the quality and can’t wait to hand them out. Thank you so much for all of your help!"
Employee Relations Manager - "First let me say that I enjoy working with you and with C. A. Short. It has been a wonderful experience. I chose C. A. Short because of the wide variety of gifts and, actually more importantly, because when an employee has a problem with a gift they get a live person when they call customer service. In addition, I couldn't ask for a better partner for service awards. You always go above and beyond to help us when we have difficulties."
Compensation Manager - "Oh goodness! We absolutely love C.A. Short. I have never had any problems. They are quick and easy to get on the phone with. They do what they say they will do and do it in a timely fashion. We are going back out to bids this year and I am praying that C.A. Short wins again!!!
We have had them for 5 years now and have not had any complaints. I recall 2 awards (over the last 5 years) that had to be sent back to the company and they immediately mailed the employee a replacement gift. Our employees absolutely love their selection choices. The gifts are beautiful and good quality."
EHS Director - "My interaction for the initial set up was nothing below Outstanding. My ongoing interaction with Customer Service has been nothing below Outstanding during the employee ordering phases, etc. Everyone is quick to respond to all the email notes that I send. C.A. Short is OUTSTANDING! THANK YOU!"
Program Administrator - "Very impressed from start to finish with how the process was set up and how smoothly it works when an anniversary comes around."
Human Resources Director - "I am extremely happy with the service and personal attention when I had questions and issues. The employees are pleased with the selections in the brochures and the quality of the products. C.A. Short is much easier to work with then our previous service awards vendor which made for less anxiety for me. I am so glad we made the switch and I definitely will recommend C.A. Short to others."
Employee Services Manager - "Everyone I have dealt with is great! Thank you! You are a pleasure to work with."
Human Resources Manager - "I surveyed the staff that received these awards and about 98% said the assortment to choose from was great. And 100% said the delivery time was great. They loved the idea of being able to choose their own gift and that the whole process was simple. Thanks...."
Human Resources Coordinator - "I just received the presentation boxes and took a peek. They look great! Thank you as well as all the others at C.A. Short. I know how hard you worked to get this done so quickly. You guys did a great job and made this switch so smooth. The hard work everybody at C.A. Short put into this new program was very appreciated!"
HR Director - "Our employees are very happy with the items they have ordered and received from your company. I hear that all the time. They appreciate how quickly they receive their orders and always express how they are more than satisfied. We think your company and it's service are great."
Employee Benefits Coordinator - "I have been very happy with this program! I recommend C.A. Short every opportunity I get. The representatives are wonderful and so friendly. Thank you so much for making this program so easy."
Safety Manager - "On another note we also won the President's Safety Award for the entire year. Basically we went from worst to first in a little over one year. Ron (Plant Manager) and his bosses are very excited about our achievement. Ron and I attribute much of our success this year to the various programs we implemented including in great part the C.A. Short (safety) Awareness Program."