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Last Minute Ideas to Celebrate Customer Service Week [October 4-8, 2021]

National Customer Service Week (NCSW) has been celebrated during the first full business week in October for more than 30 years.

This year’s theme is Celebrating the Heart of Service. Customer-facing employees play a vital role in developing life-long customers.


Topics: Employee Recognition, Employee Engagement, Communciation, Celebrate Customer Service

Five of the Worst Customer Service Appreciation Week Gifts and How to Avoid Them

Over our 80-year history in the employee engagement and recognition industry, C.A. Short Company has written extensively about how you can make the most of Customer Service Appreciation Week and give gifts your employees will treasure for years to come. This article will instead focus on some of the worst customer service appreciation week gifts we’ve seen, as well as how to avoid them. Because, let’s face it, no one wants a cheap pen with their name on it. 

In no particular order…


Topics: Employee Recognition, Employee Engagement, Celebrate Customer Service, Appreciation