Communication Profoundly Impacts Employee Engagement
Communication plays a vital role in all aspects and all levels of business. The manner and frequency of how someone delivers a message directly determines how effective it will be. In a business setting, senior leadership delegates roles and responsibilities to management. Management then communicates processes, procedures, and expectations with their employees. This chain of communication also reaches outside the company walls to customers and vendors. Along with directions, feedback is a form of communication that is vital when creating a culture of engagement.
When we examine what it means to truly engage every employee, everything starts with communication and as the old adage goes, “Communication is key.” Leadership is tasked with making sure the values and vision of the organization are known by its employees. They are also responsible for making sure that employees who are engaged and in tune with company initiatives are recognized and rewarded for their efforts and leadership on a consistent basis.