Recent Posts

Great Last-Minute Ideas for Celebrating National Nurses and Hospital Week

Each year healthcare businesses have a unique opportunity to honor their employees during National Nurses Week and National Hospital Week. With both celebrations falling the week of May 6 - 12, that means you still have some time to prepare.

To help you on your quest, C.A. Short Company has put together a list of last-minute (and cost-effective) ideas you can use during the big week. Let’s take a closer look at a few small ways you can make a big impact!

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Topics: Total Recognition, Healthcare, Healthcare Industry

EMS Workers, Like Nurses, Feeling Fatigue — Employee Engagement Can Help

The long shifts. The missed breaks. The grumpy patients. There are many reasons why burnout and fatigue run rampant in the healthcare industry. While we’ve covered in great detail how these issues impact nurses, they aren’t the only ones taking a hit. Emergency medical services workers are also feeling fatigue in record levels.

Luckily, there are steps your organization can take to help them!

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Topics: engagement, Healthcare Industry, Health care

2018 Patient Safety Awareness Week: Engagement Should Be Key

2018 Safety Awareness Week is right around the corner, and that means your organization should be making plans now. While there are many ways to take part in the celebration, it’s important your awareness week focuses on the one area proven to improve patient safety more than any other — engagement.  

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Topics: Safety, Employee Engagement, Patient Experience, Nurses, Healthcare Industry, Patient Engagement

Employee Engagement, Work-Life Balance Key to Reducing Healthcare Burnout

HealthcareTurnover.jpeg

If you’re human, chances are you’ve suffered from burnout at least once in your professional career. But, the good news is it probably never put anyone’s life in jeopardy. However, the same can’t be said for workers in the healthcare industry. At any moment, their decisions can make the difference between life and death.

Unfortunately, burnout rates in the medical industry are among the highest on Earth. Luckily, there are steps your healthcare organization can take to significantly reduce employee burnout, and it all begins with employee engagement and recognition.

Here’s what you need to know.

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Topics: Employee Recognition, Employee Engagement, Healthcare Industry, Health care, wellness, turnover

QUIZ: How Much Do You Know About Employee Engagement in Healthcare?

Over the past few weeks, we at C.A. Short Company have focused exclusively on the role employee engagement plays in the healthcare industry. And, that’s because there’s a very good reason to do so. When healthcare employees are engaged, diseases decrease, profits soar, and lives are saved.

We have covered mortality rates, hospital-acquired conditions, medical errors, nurse and physician burnout, turnover rates, and the list goes on and on. While employee engagement in the healthcare industry is an incredibly serious matter, we’ve decided to have a little fun today, while also testing how well you’ve been paying attention.

You can take our 10-question quiz, “How Much Do You Know About Employee Engagement in Healthcare,” below.

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Topics: Total Recognition, Employee Engagement, Healthcare, Culture of Engagement, Healthcare Industry, Health care

Employee Engagement in Healthcare: 6 Tips to Engage Doctors, Nurses and Staff!

“To save lives.”

Over our 80-year history in the employee engagement industry, we’ve spoken with thousands of healthcare workers. From doctors and nurses to CEOs of the nation’s largest healthcare providers, we always like to ask, “Why did you enter healthcare?” The answer is almost always the same – to save lives!

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Topics: Total Recognition, Employee Engagement, Healthcare, Nurses, Culture of Engagement, Healthcare Industry, Health care, Physician Engagement

From Patients to Profits: The Staggering Cost of Disengagement in Healthcare

Patients desperately seeking treatment wind up getting worse, not better. Good nurses and doctors who sacrificed their lives to pursue a career in healthcare get so burned out they leave the industry they once loved. Hospitals that once prospered by providing their community with state of the art care now shutter their doors because they can no longer afford to operate.

These are not hypothetical scenarios, they’re what we’ve seen happen far too many times. Yes, we’ve seen the opposite too. C.A. Short Company has been blessed to work with some of the nation’s leading hospitals – ones who decided employee engagement would be a top priority and not just a bullet point on a meeting agenda.

This article isn’t about them -- or for that matter -- us.

It’s about what happens when employee engagement isn’t a priority. It’s about what happens when well-intentioned folks cause more harm than good. But, above all, it’s about how there’s still time to do better.

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Topics: Employee Engagement, Healthcare, Boosting Productivity, Patient Satisfaction, Patient Experience, Healthcare Industry, Health care

Physician Engagement: The Key to Profit, Productivity and Patient Satisfaction

A Tale of Two Doctors 

They both went to medical school. They both graduated top of their class. They’re both respected by their peers and community. But, only one successfully identified a rare condition in the same patient. The other doctor failed to diagnose an illness that could have cost the patient her life.

It wasn’t because one was smarter than the other or went to a better school or even because one cares more about their patients. The reason for the misdiagnoses in this case was simple – one doctor wasn’t as engaged. 

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Topics: Employee Engagement, Healthcare, Boosting Productivity, Patient Satisfaction, Patient Experience, Healthcare Industry, Health care, Physician Engagement

Saving Money (and Lives) in the Healthcare Industry: The ROI of Employee Engagement

The decision to enter the Healthcare Industry isn’t one that’s made lightly -- the shifts are long, the demands are high, and the sacrifices are many. So, when someone chooses a career in healthcare, chances are, it isn’t because they’re fascinated with profit margins or have a deep passion for reducing operating costs. More than likely, it’s because they want to change the world by saving one life at a time. But, the truth is, these are not mutually exclusive ideas.

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Topics: Total Recognition, Employee Engagement, Healthcare, Culture of Engagement, Healthcare Industry, Health care

Employee Engagement in Healthcare Creates Safer Conditions, Saves Lives & Money

When people think of safety in the workplace, their minds tend to drift to images of construction workers wearing hard hats or researchers walking around in giant hazmat suits. Sure, these are very important safety practices, but the truth is, there is so much more to safety than just wearing protective coverings. This is especially true in the field of healthcare, where if proper safety protocols aren’t followed, injuries occur, diseases spread, and patients die.

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Topics: Total Recognition, Employee Engagement, Healthcare, Culture of Engagement, Healthcare Industry, Health care

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Ruth Ross, From Mundane to Magic: The Power of the Engaged Workforce