When people think of safety in the workplace, their minds tend to drift to images of construction workers wearing hard hats or researchers walking around in giant hazmat suits. Sure, these are very important safety practices, but the truth is, there is so much more to safety than just wearing protective coverings. This is especially true in the field of healthcare, where if proper safety protocols aren’t followed, injuries occur, diseases spread, and patients die.Read More >>
The long hours in school…the even longer hours at work. All that time you spent putting others first wasn’t so you could get rich and work a comfy schedule. No! You entered healthcare to make a difference in the world, to help strangers in need, and – above all else – to save lives!Read More >>
“What’s the single greatest thing our company can do to improve?”
This is a question I’ve been asked hundreds of times as I travel around the country, speaking to good folks who are looking for ways to make their businesses better. Regardless of the person’s position, company, or even industry, my answer is always the same – you must create a Culture of Engagement!
Nowhere is this truer than in the healthcare industry. We’ve spent decades working with healthcare companies, and we’ve seen what happens when they adopt a Culture of Engagement. Although most providers see improvement in nearly all avenues of their business, this blog post is dedicated to just five key areas: safety, patient experience/satisfaction, turnover rates, mortality rates, and return on investment (ROI).
“As a nurse, we have the opportunity to heal the heart, mind, soul and body of our patients, their families and ourselves. They may forget your name, but they will never forget how you made them feel.”
The above quote comes from the late Maya Angelou. Her touching words help illustrate the great importance nurses have in our healthcare system. And since Maya’s mom was a nurse, she likely had some understanding of the many challenges they face.
While an overwhelming majority of nurses love their occupation, the long hours and lack of engagement in the workplace are causing many to burn out and leave the industry. Luckily, there is something we can do about it!
Before we get into HOW to solve the problem, let’s take a closer look at the latest findings.Read More >>
Do you want to create a safer healthcare environment, all the while increasing your ROI? Then you’re in luck! A new report from the Harvard Business Review sheds light on how, exactly, healthcare in the United States has become safer, of higher quality, and more profitable for shareholders! By putting patient’s first, healthcare providers saw major gains across the board. It turns out, employee engagement was the key all along.
Here’s why.Read More >>