Working nights, weekends, and everything in between. Ensuring each customer walks away with a smile. And don’t even mention what one experiences during the holiday season. Customer service representatives might not have an easy job, but they do fulfill a major role for your company.
For these reasons, among many others, it’s important you make the most of this year’s upcoming Customer Service Week, which will take place October 2nd – 6th. Although showing your employees they’re appreciated should be a year-round process, the following tips should help you make the most of the week.