CarolinaEast Health System Case Study
A WAVE of Change
C.A. Short’s recognition platform helped drive engagement at CarolinaEast Health System.
When CarolinaEast Health System approached the C.A. Short team, its employee recognition programs were scattered, manual, and disconnected, creating a heavy burden for administrators and making it difficult for managers and peers to give real-time appreciation.
Through our partnership, we helped to create a single, unified recognition platform, branded "WAVE" (We Always Value Excellence), that streamlined efforts and created a highly engaged, visible culture of appreciation.
In our case study, we detail how we:
- Helped boost platform engagement with more than 15,000 unique logins and 13,000 peer-to-peer eCards exchanged.
- Empowered managers with a points-based system that simplified and encouraged regular, independent recognition.
- Reduced the administrative burden on HR by consolidating all programs into one cohesive platform.
- Automated key moments, such as birthdays and work anniversaries, to ensure no one was overlooked.
- Transformed a fragmented system into a cohesive culture where 1,100+ social wall posts made appreciation visible and widespread.
See how our experts and technology helped CarolinaEast Health System build a thriving culture of recognition that's both easy to manage and deeply impactful for its people.