The long hours in school…the even longer hours at work. All that time you spent putting others first wasn’t so you could get rich and work a comfy schedule. No! You entered healthcare to make a difference in the world, to help strangers in need, and – above all else – to save lives!Read More >>
“What’s the single greatest thing our company can do to improve?”
This is a question I’ve been asked hundreds of times as I travel around the country, speaking to good folks who are looking for ways to make their businesses better. Regardless of the person’s position, company, or even industry, my answer is always the same – you must create a Culture of Engagement!
Nowhere is this truer than in the healthcare industry. We’ve spent decades working with healthcare companies, and we’ve seen what happens when they adopt a Culture of Engagement. Although most providers see improvement in nearly all avenues of their business, this blog post is dedicated to just five key areas: safety, patient experience/satisfaction, turnover rates, mortality rates, and return on investment (ROI).
“As a nurse, we have the opportunity to heal the heart, mind, soul and body of our patients, their families and ourselves. They may forget your name, but they will never forget how you made them feel.”
The above quote comes from the late Maya Angelou. Her touching words help illustrate the great importance nurses have in our healthcare system. And since Maya’s mom was a nurse, she likely had some understanding of the many challenges they face.
While an overwhelming majority of nurses love their occupation, the long hours and lack of engagement in the workplace are causing many to burn out and leave the industry. Luckily, there is something we can do about it!
Before we get into HOW to solve the problem, let’s take a closer look at the latest findings.Read More >>
Do you want to create a safer healthcare environment, all the while increasing your ROI? Then you’re in luck! A new report from the Harvard Business Review sheds light on how, exactly, healthcare in the United States has become safer, of higher quality, and more profitable for shareholders! By putting patient’s first, healthcare providers saw major gains across the board. It turns out, employee engagement was the key all along.
Here’s why.Read More >>
These individuals work some of the most demanding jobs there are physically, emotionally and spiritually – and it takes its toll on all medical staff. That’s why it is especially fitting that we celebrate National Hospital Week and National Nurses Week every year – to take the time to take care of the people who spend their careers taking care of us.Read More >>
How much do your employees really care about your company?
Do they see their role as an integral part that contributes to the success of your business? And do they feel the company’s success is their success?
Not only do people want to be valued, they also want to feel valuable. That’s really the essence of employee engagement. Sure, people work for a paycheck, but they really want much more than that. Cultivating and nurturing employee engagement can create outcomes that benefit everyone – including greater job satisfaction, higher productivity and other important gains.Read More >>
Employees want to feel appreciated.
They want to feel that they are recognized for their work. They want to feel that they are engaged in the company that they work for. That sounds like a lot of feelings. But how does that help when it comes to dollars and cents? How does engagement add up to profits?Read More >>
When it comes to points-based rewards and recognition programs, there are basically two types of people: those who use their points right away after receiving a reward from their manager, or those who bank their points waiting for just the right time, opportunity or that one certain item they’ve had their eye on.
There’s no wrong or right in regards to these two different types of employees. The only wrong in this equation is to not use your points. By not using recognition points, you’re missing out on the opportunity to feel the full effect of recognition.
Read More >>
You've identified a need to change your company culture for the betterment of your organization as a whole. You know the opportunities and benefits that await you as you move to implement an employee engagement strategy, and you've also identified the challenges you'll likely face. After interviewing your workforce, you may have determined that your company culture is not one of engagement. You know what you need to do, but the one question that may be tossed around your executive table is, "what is the ROI of an employee engagement strategy?" Many naysayers are convinced that there is no way to attach ROI to an employee engagement strategy. We're here to prove the critics wrong!Read More >>
Topics: Employee Engagement
When it comes to millennials in the workplace, many employers are at a loss for how to retain their talents. More than any other segment of workers, millennials are more likely to walk away from an occupation. But, this doesn’t have to be the case. A recent survey by Gallup illustrates the positive impact a company can have on retaining millennials when they help promote well-being and work-life balance in the workplace.Read More >>