C.A. Short Company

For more than 80 years, C.A. Short Company has been a leader in the employee engagement and recognition industry. Through our People Are Everything™ recognition platform and engagement solutions, we help organizations inspire, reward, and retain their most valuable assets: their people.

Recent Posts

Do Points-Based Recognition Programs Work? New IRF Research on the Psychology of Points

The Incentive Research Foundation (IRF) recently published The Psychology of Points report.


How To Adapt To A Flexible Work Schedule In Healthcare

Learning to adapt to a flexible work schedule in healthcare became even more important with the outbreak of Covid-19 at the beginning of 2020. We quickly saw that the healthcare sector is in dire need of reorganization and restructuring. 

Nurses, physicians, and other medical staff were overworked, and many countries experienced a lack of medical professionals. Since patient care is always a priority in healthcare, staff coverage and proper scheduling are crucial.

Let’s dive in and look deeper into all the ways the healthcare sector can adapt to flexible work schedules. 


Topics: Healthcare Industry

Last Minute Ideas to Celebrate Customer Service Week [October 4-8, 2021]

National Customer Service Week (NCSW) has been celebrated during the first full business week in October for more than 30 years.

This year’s theme is Celebrating the Heart of Service. Customer-facing employees play a vital role in developing life-long customers.


Topics: Employee Recognition, Employee Engagement, Communciation, Celebrate Customer Service

Service Anniversary Awards: 5 Letter of Appreciation Templates

Service anniversary awards (also referred to as years of service awards, milestone awards, service awards, service milestone, and employee anniversaries) recognize employees when they hit a specific work anniversary.

Appreciation letters are essential for the presentation of your service anniversary awards, but sometimes it can be a daunting task to get started.

With these templates, you’ll never have to create appreciation letters from scratch. Use them as a guide for your employees next service anniversary!


Topics: Service Awards

The Four Stages of Employee Engagement

In our previous blog, we took a more in-depth look at Gallup’s revolutionary Q12 Survey and how its intentional—and labor intensive—design has lead to new and powerful insights regarding employee engagement. As part of the discussion, we also briefly mentioned how the order of the items deliberately ties into the Four Stages of Employee Engagement. This hierarchy represents the path any employee travels on their way to total engagement in the workplace. So, to further iterate just how important all of these stages are and why focus must be given to each one individually, let’s look deeper into what they represent for the employee.


Topics: Employee Recognition, Employee Engagement, Employee Recognition Strategies, Communciation

Employee Engagement: How to Create a Recognition Program [Checklist]

Employee engagement is as personal to your employees as it is to your organization.

People are not engaged in programs, they are engaged in other people.

Creating a strong corporate culture and increasing employee engagement is about fostering that individualism and making it a part of your brand.

By recognizing your employees for that brand loyalty and for living your organization’s vision, you are not just measuring engagement, but growing it.


Topics: Employee Recognition

10 Ideas to Celebrate Employee Appreciation Day (March 4, 2022)

Appreciation is a simple idea. Yet for busy and stressed-out leaders, it can be easy to put appreciation at the end of a to-do list. 

After all the hardships, uncertainty, and lack of face-to-face communication we've faced during the pandemic, showing appreciation to your employees on March 4 will be even more impactful.


Topics: Employee Recognition, Holiday, Employee Recognition Strategies