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R Scott Russell, CRP, CEP | Director - Engagement Strategies

R Scott Russell is a video host, public speaker, and a sought-after thought leader in the world of employee engagement and recognition. At C.A. Short Company, he is responsible for producing engaging content, helping clients maximize the effectiveness of their programs, and providing ongoing training and education.
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Recent Posts

Fun and Easy Ways to Encourage Peer-to-Peer Recognition


A handwritten note from an executive. An award to honor years of service. Maybe even a personalized gift from a manager.

There are many ways your company can recognize your employees for their hard work. But if your business only engages in top-down recognition, you may not attain the Culture of Recognition you’re seeking.

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Topics: peer-to-peer-recognition

Great Ideas for Service Award Banquet Themes

 

Your company gets it. You know your employees are the lifeblood of your organization; you understand how important it is to reward them for their hard work; and you realize just how critical it is to recognize your team for their years of service.

But when it comes to throwing a great service award banquet that makes a lasting impact, you could use a little help. Good news, C.A. Short Company has you covered with three ideas that are sure to be big hits!

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Topics: Service Awards, Employee Recognition Strategies, Appreciation, years of service awards

Vacations: The Secret Weapon to Higher Productivity and Profits


They come in early. They stay late. And day after day, your employees give it their all. Don’t they deserve a break? The answer is yes – and so do you!

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Topics: Employee Engagement

Learning From United: Values-Based Incentives vs. Lottery Rewards

Last week, United Airlines announced their plans to replace quarterly bonuses with a lottery rewards program. As you might imagine, their employees didn’t react favorably. In fact, the backlash was so severe, the company was forced to pause their plans almost immediately.

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Topics: Employee Engagement, Employee Recognition Strategies, Appreciation

7 Things You Can Do for Patient Safety Awareness Week — March 11

Chances are, you didn’t enter the medical industry just because you wanted a better parking space or a bigger paycheck. You joined the world of healthcare to make a difference, to save lives, and to change the world around you – one patient at a time.

Patient Safety Awareness Week, which runs from March 11-17, provides an awesome opportunity to do just that. To help you make the most of the big week, C.A. Short Company has put together the following resources, tools, and content you can use to participate in — and spread awareness about — the event.

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Topics: Employee Engagement, Healthcare, Patient Satisfaction, Patient Engagement, Patient Safety

EMS Workers, Like Nurses, Feeling Fatigue — Employee Engagement Can Help

The long shifts. The missed breaks. The grumpy patients. There are many reasons why burnout and fatigue run rampant in the healthcare industry. While we’ve covered in great detail how these issues impact nurses, they aren’t the only ones taking a hit. Emergency medical services workers are also feeling fatigue in record levels.

Luckily, there are steps your organization can take to help them!

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Topics: engagement, Healthcare Industry, Health care

2018 Patient Safety Awareness Week: Engagement Should Be Key

2018 Safety Awareness Week is right around the corner, and that means your organization should be making plans now. While there are many ways to take part in the celebration, it’s important your awareness week focuses on the one area proven to improve patient safety more than any other — engagement.  

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Topics: Safety, Employee Engagement, Patient Experience, Nurses, Healthcare Industry, Patient Engagement

Employee Engagement, Work-Life Balance Key to Reducing Healthcare Burnout

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If you’re human, chances are you’ve suffered from burnout at least once in your professional career. But, the good news is it probably never put anyone’s life in jeopardy. However, the same can’t be said for workers in the healthcare industry. At any moment, their decisions can make the difference between life and death.

Unfortunately, burnout rates in the medical industry are among the highest on Earth. Luckily, there are steps your healthcare organization can take to significantly reduce employee burnout, and it all begins with employee engagement and recognition.

Here’s what you need to know.

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Topics: Employee Recognition, Employee Engagement, Healthcare Industry, Health care, wellness, turnover

Employee Engagement, Recognition Key to Attracting and Retaining Healthcare Talent

The medical industry has always been tasked with overcoming significant obstacles: new and frightening diseases, rapidly changing insurance mandates, overwhelming regulations, increased operating costs, just to name a few. But, the greatest challenge many healthcare organizations face today lies in their ability to attract and retain top talent, and it’s having a devastating impact on companies across the nation.

Let’s take a closer look at why this is the case, as well as what businesses within the healthcare industry can do about it.

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Topics: Employee Recognition, Employee Engagement

The Best and WORST Holiday Gifts

End-of-year giving is a great tool to engage your employees and ensure that the new year starts off with a bang, but not any gift will do. You need to offer something that will have a lasting impact on your team while steering clear of items that can cause more harm than good.

Our list of best and worst gifts is designed to help you do just that.

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Topics: Employee Recognition, Employee Engagement, Instant Award Recognition

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