Recent Posts

5 Best Practices for Delivering Constructive Feedback


The other day, I was struck by an article I saw in The Wall Street Journal. As someone who has worked in the employee engagement, recognition, and safety industry for the last 25 years, seeing a title like The Rare Workers Who Thrive on Negative Feedback struck a chord with me.

It got me thinking about why so many companies today struggle to deliver quality feedback to their employees. Today’s article will take a closer look at why “negative” feedback is so important, as well as five ways you can make the greatest possible impact when communicating with your employees.

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Topics: Employee Engagement, feedback, Communication

The Human Connection: RPI, Chance Encounters, and the Power of Relationships

We are all connected.

At times, this is easy to forget. There’s always another email to send, phone call to return, or report to deliver. With so many tasks and responsibilities, it’s hard to remember there are actual humans involved in the process. That’s a crucial mistake.

So much of our success depends on others. There is power in our relationships, the kind of strength that only comes when we combine forces. Together, we prove that we are greater than the sum of our parts.

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Topics: RPI, Employee Engagement, Employee Recognition, Communication

Improving Patient Satisfaction: Four Ways to Better Engage Your Healthcare Staff

When it comes to the healthcare industry, a variety of factors have a role to play in the overall quality of care provided. Perhaps the most important of these factors is the engagement level of employees. In fact, a recent Gallup study showed that the number one predictor of mortality variation was the nursing staff’s level of engagement. It beat out other key factors, such as nurse/patient ratio and percentage of overtime hours worked.

 

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Topics: Employee Recognition, Total Recognition, Employee Engagement, Communication, Patient Satisfaction

Engaging a Multi-Generational Healthcare Workforce

Age Does Matter In Employee Engagement

It’s been projected that by 2020, the healthcare industry could face a shortage of 20,400 primary care physicians—and that number doesn’t even include specialty care providers, technicians, nurse practitioners and other critical staff. What’s the cause of this supply and demand disparity? As the generation known as ‘Baby Boomers’ continues to age, they’re presenting an increased challenge to providers, who are already reaching max capacity. Made up of roughly 75 million Americans, more individuals are both entering and leaving the industry than ever before. Whether it’s caring for these aging patients or a lack of an experienced workforce due to their retirement, the coming years will have a profound affect on caregivers and policymakers for decades to come.

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Topics: Employee Recognition, Total Recognition, Employee Engagement, Healthcare, Communication

Connectivity & Ownership: The Fifth Component of Safegagement™

As we’ve touched upon in our past blog entries, connectivity and ownership are vital to the concept of Safegagement. Not only should their presence resonate within every position, department and office setting, but connectivity and ownership also serves as our fifth and final component of Safegagement. Possibly the most important we will discuss, these two elements have the power to truly ignite individuals and unlock their potential.

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Topics: Safety, Employee Recognition, Total Recognition, Employee Engagement, Communication, Safegagement

Parallel Engagement: The Fourth Component of Safegagement™

Safegagement™, a concept developed by Jeff Ross, CPA, CRP (our President/CFO), occurs when engaged employees are safer at work and make better decisions because they care about those they work with, the company they work for, and the overall accomplishments of the organization. This is the fourth post in a series where we discuss the Five Components of Safegagement. As we near the end of our series, we hope you're gaining a clear understanding of how the Five Components of Safegagement work together. Alone, each component holds enormous potential for your workforce and their overall quality of life, both in and out of the workplace. However, when these components are combined and instilled as one, they can truly help your company accomplish a safe and engaging work environment for all.

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Topics: Safety, Employee Recognition, Total Recognition, Employee Engagement, Communication, Safegagement

Five Keys to Successful Communication by Dr. Paul White

The following is a guest post from our partner - Appreciation at Work, written by Dr. Paul White, author of The 5 Languages of Appreciation in the Workplace. Dr. White will speak about how to improve staff morale using the five languages of appreciation at our upcoming Live Webcast on July 28th at 3pm EST.

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Hi! This is Dr. Paul White, psychologist and co-author of The 5 Languages of Appreciation in the Workplace.  I’m pleased to have the opportunity to share with you who are served by C.A. Short Company and the various ways they support your organizations.  I’m excited to partner with them in bringing additional ways to “make work relationships work.”


As I travel around the country and work with businesses and organizations, I am hearing the same message over and over, both from leaders and from employees: “People are getting burned out. We have to do more work with less people, and for no more money...Workers are becoming more negative, cynical and discouraged. We need to do something to show them appreciation, but funds are tight.”

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Topics: Employee Recognition, Total Recognition, Employee Engagement, Communication

Comprehensive Training: The Second Component  of Safegagement

In our previous blog, we introduced you to both the concept of Safegagement™ and the first of its five components, Leading Indicators. A key component to building a safe and engaging environment, leading indicators promote continuous improvement by drawing attention to successes—both big and small. Today, however, we will be focusing on the second component -- Comprehensive Training. 

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Topics: Safety, Employee Recognition, Total Recognition, Employee Engagement, Communication, Safegagement

Positive Reinforcement: The Third Pillar of Safegagement™

As we continue our series highlighting the 5 key pillars of Safegagement, an overarching theme begins to take shape. Placing value both in your employees’ abilities and the work they do instills an unwavering sense of pride and self-worth—two vital factors to consider when building a safe and engaging work environment. 

As you’ll see, this sentiment is once again on display in our next pillar, Positive Reinforcement. Often times, companies will simplify this powerful concept by distilling it down to monetary and tangible efforts. However, this is an all too critical mistake as this is an idea that goes far beyond annual bonuses and free coffee in the break room and one that will make all the difference in your ongoing engagement efforts.


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Topics: Safety, Employee Recognition, Total Recognition, Employee Engagement, Communication, Safegagement

Introducing Leading Indicators: A Key Safegagement Component

Engagement as a prerequisite to safety

For decades, C.A. Short Company has been assisting various organizations with their safety and incentive programs. Each day we aim to help facilitate and execute companies’ ongoing initiatives, while assisting employees and managers to better mitigate risk. Through years of experience, we have realized that the companies that truly thrive are those who go one step further and engage their employees on every level. Utilizing this knowledge, we developed a powerful new concept aimed at helping every brand build upon these universal successes.

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Topics: Safety, Employee Recognition, Total Recognition, Employee Engagement, Communication, Safegagement

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