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QUIZ: How Much Do You Know About Employee Engagement in Healthcare?

Over the past few weeks, we at C.A. Short Company have focused exclusively on the role employee engagement plays in the healthcare industry. And, that’s because there’s a very good reason to do so. When healthcare employees are engaged, diseases decrease, profits soar, and lives are saved.

We have covered mortality rates, hospital-acquired conditions, medical errors, nurse and physician burnout, turnover rates, and the list goes on and on. While employee engagement in the healthcare industry is an incredibly serious matter, we’ve decided to have a little fun today, while also testing how well you’ve been paying attention.

You can take our 10-question quiz, “How Much Do You Know About Employee Engagement in Healthcare,” below.

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Topics: Total Recognition, Employee Engagement, Healthcare, Culture of Engagement, Healthcare Industry, Health care

Employee Engagement in Healthcare: 6 Tips to Engage Doctors, Nurses and Staff!

“To save lives.”

Over our 80-year history in the employee engagement industry, we’ve spoken with thousands of healthcare workers. From doctors and nurses to CEOs of the nation’s largest healthcare providers, we always like to ask, “Why did you enter healthcare?” The answer is almost always the same – to save lives!

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Topics: Total Recognition, Employee Engagement, Healthcare, Nurses, Culture of Engagement, Healthcare Industry, Health care, Physician Engagement

From Patients to Profits: The Staggering Cost of Disengagement in Healthcare

Patients desperately seeking treatment wind up getting worse, not better. Good nurses and doctors who sacrificed their lives to pursue a career in healthcare get so burned out they leave the industry they once loved. Hospitals that once prospered by providing their community with state of the art care now shutter their doors because they can no longer afford to operate.

These are not hypothetical scenarios, they’re what we’ve seen happen far too many times. Yes, we’ve seen the opposite too. C.A. Short Company has been blessed to work with some of the nation’s leading hospitals – ones who decided employee engagement would be a top priority and not just a bullet point on a meeting agenda.

This article isn’t about them -- or for that matter -- us.

It’s about what happens when employee engagement isn’t a priority. It’s about what happens when well-intentioned folks cause more harm than good. But, above all, it’s about how there’s still time to do better.

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Topics: Employee Engagement, Healthcare, Boosting Productivity, Patient Satisfaction, Patient Experience, Healthcare Industry, Health care

Physician Engagement: The Key to Profit, Productivity and Patient Satisfaction

A Tale of Two Doctors 

They both went to medical school. They both graduated top of their class. They’re both respected by their peers and community. But, only one successfully identified a rare condition in the same patient. The other doctor failed to diagnose an illness that could have cost the patient her life.

It wasn’t because one was smarter than the other or went to a better school or even because one cares more about their patients. The reason for the misdiagnoses in this case was simple – one doctor wasn’t as engaged. 

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Topics: Employee Engagement, Healthcare, Boosting Productivity, Patient Satisfaction, Patient Experience, Healthcare Industry, Health care, Physician Engagement

Saving Money (and Lives) in the Healthcare Industry: The ROI of Employee Engagement

The decision to enter the Healthcare Industry isn’t one that’s made lightly -- the shifts are long, the demands are high, and the sacrifices are many. So, when someone chooses a career in healthcare, chances are, it isn’t because they’re fascinated with profit margins or have a deep passion for reducing operating costs. More than likely, it’s because they want to change the world by saving one life at a time. But, the truth is, these are not mutually exclusive ideas.

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Topics: Total Recognition, Employee Engagement, Healthcare, Culture of Engagement, Healthcare Industry, Health care

Employee Engagement in Healthcare Creates Safer Conditions, Saves Lives & Money

When people think of safety in the workplace, their minds tend to drift to images of construction workers wearing hard hats or researchers walking around in giant hazmat suits. Sure, these are very important safety practices, but the truth is, there is so much more to safety than just wearing protective coverings. This is especially true in the field of healthcare, where if proper safety protocols aren’t followed, injuries occur, diseases spread, and patients die.

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Topics: Total Recognition, Employee Engagement, Healthcare, Culture of Engagement, Healthcare Industry, Health care

Employee Engagement Reduces Mortality Rates Significantly, Especially in Nursing

The long hours in school…the even longer hours at work. All that time you spent putting others first wasn’t so you could get rich and work a comfy schedule. No! You entered healthcare to make a difference in the world, to help strangers in need, and – above all else – to save lives!

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Topics: Employee Engagement, Healthcare, Nurses, Mortality Rates, Healthcare Industry, Health care

The Power of Employee Engagement in the Healthcare Industry

“What’s the single greatest thing our company can do to improve?”

This is a question I’ve been asked hundreds of times as I travel around the country, speaking to good folks who are looking for ways to make their businesses better. Regardless of the person’s position, company, or even industry, my answer is always the same – you must create a Culture of Engagement!

Nowhere is this truer than in the healthcare industry. We’ve spent decades working with healthcare companies, and we’ve seen what happens when they adopt a Culture of Engagement. Although most providers see improvement in nearly all avenues of their business, this blog post is dedicated to just five key areas: safety, patient experience/satisfaction, turnover rates, mortality rates, and return on investment (ROI).

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Topics: Total Recognition, Employee Engagement, Healthcare, Culture of Engagement, Healthcare Industry, Health care

Nurses Are Burning Out, But Employee Engagement Can Save Them…And Your Patients

“As a nurse, we have the opportunity to heal the heart, mind, soul and body of our patients, their families and ourselves. They may forget your name, but they will never forget how you made them feel.”

The above quote comes from the late Maya Angelou. Her touching words help illustrate the great importance nurses have in our healthcare system. And since Maya’s mom was a nurse, she likely had some understanding of the many challenges they face.

While an overwhelming majority of nurses love their occupation, the long hours and lack of engagement in the workplace are causing many to burn out and leave the industry. Luckily, there is something we can do about it!

Before we get into HOW to solve the problem, let’s take a closer look at the latest findings.

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Topics: Employee Engagement, Healthcare, Nurses, Burning Out, Culture of Engagement, Work Life Balance, Mortality Rates, Healthcare Industry, Health care

Focusing on Patient Experience & Employee Engagement Results in Increased Safety, Revenue

Do you want to create a safer healthcare environment, all the while increasing your ROI? Then you’re in luck! A new report from the Harvard Business Review sheds light on how, exactly, healthcare in the United States has become safer, of higher quality, and more profitable for shareholders! By putting patient’s first, healthcare providers saw major gains across the board. It turns out, employee engagement was the key all along.

Here’s why. 

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Topics: Employee Engagement, Healthcare, Patient Satisfaction, Patient Experience, Healthcare Industry, Health care

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