Employee Recognition & Engagement Resources

It’s been projected that by 2020, the healthcare industry could face a shortage of 20,400 primary care physicians—and that number doesn’t even include specialty care providers, technicians, nurse practitioners and other critical staff. What’s the cause of this supply and demand disparity? As the generation known as ‘Baby Boomers’ continues to age, they’re presenting an increased challenge to providers, who are already reaching max capacity. Made up of roughly 75 million Americans, more individuals are both entering and leaving the industry than ever before. Whether it’s caring for these aging patients or a lack of an experienced workforce due to their retirement, the coming years will have a profound affect on caregivers and policymakers for decades to come.

Much like different cultures around the world, your healthcare facility has a culture all of its own. Whether your healthcare facility’s company culture was a strategic undertaking or solely based on just maintaining the status quo, your workforce performs based on the established cultural norms that are in place. Changing or implementing new cultural norms of any organization is an arduous task, but not impossible. Communication, upper-management buy-in, and a commitment to change are all necessary when implementing any type of revolution within your facility.

World at Work defines employee recognition as,"... the acknowledgment or special attention to an employee’s efforts or positive performance." Recognition meets an intrinsic psychological need for appreciation, and can support business strategy by reinforcing certain behaviors that can contribute to organizational success.

The demand for qualified Registered Nurses and Healthcare Professionals continues to grow due to expanding healthcare needs of aging Baby Boomers. A new generation of RNs is entering the workforce every day, bringing new ideas, technologies, and ways of incorporating their newly acquired skills. While this is an amazing advantage that can only bring positive change to the industry, some seasoned staff can begin to feel as though their many years of experience are now unappreciated.

Engaging employees in the healthcare industry can prove to be a difficult task - hours are long and fast-paced; schedules are fluid and dynamic. It is not uncommon for employees to change jobs every few months for a few dollars more an hour, and endure much longer drive times to get to their workplace.

how does a healthcare facility increase their patient satisfaction scores?