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Recent Posts

Employee Engagement in the Coal & Mining Industry: Reduced Injuries, Increased Productivity

Being a coal miner is pretty hard work. The shifts are long, the job is tiring, and working conditions can be pretty dangerous. Still, day in and day out, these brave men and women go to work so that we can have the power we need to survive. And, considering the fact that nearly a third of the United States’ electricity is derived from coal, that’s a whole lot of men and women risking bodily harm, or far worse, just so we can keep the lights on.   

Although being a coal miner will always be a hard job filled with many dangers, there is a way to greatly improve working conditions and offer coal miners the level of safety they so rightfully deserve. We’ll get into HOW to achieve this a bit later in the article, but let’s first take a look at WHY working conditions are so unsafe.


Topics: Employee Recognition, Employee Engagement, Employee Recognition Strategies, Employee Engagement Strategies, Safegagement, Culture of Engagement

How Can We Increase Employee Engagement by Over 100%? Recognition Is Key

By this point, you’ve heard the statistics. 70% fewer safety incidents. 40% less defects. 21% higher profitability. Yes, we have seen it all before – employee engagement can transform your organization! The trick then becomes, HOW do you increase employee engagement as effectively as possible. New research points to a common sense approach that is often overlooked – recognition. 

But, if you really want to boost your employee engagement, you have to deliver recognition properly. Although the practice is simple in theory, a note that says “good job” just isn’t enough. Forbes outlines three critical recognition practices every organization should follow – receiving recognition, observing recognition, and giving recognition. Let’s breakdown each of these practices a little further. 


Topics: Employee Recognition, Employee Engagement, Employee Recognition Strategies, Employee Engagement Strategies, Safegagement, Culture of Engagement

From Fires to Fatalities: Why Engagement Matters to Water & Sewer Employees

When people think of the dangers involved in the Energy & Utilities industry, they usually envision collapsing mines or exploding oil rigs. Rarely do their minds drift to the Water & Sewer sector, but the truth is Water and Sewer employees face many on-the-job dangers as well. From fires to fatalities, accidents can -- and often do -- occur. 

Luckily, there is a way to minimize these risks. Today’s article will take a closer look at the challenges facing workers in the Water & Sewer sector, as well as steps companies can take to limit those challenges. Let’s get started.


Topics: Safety, Employee Engagement, OSHA Compliant Safety Incentives, Culture of Engagement, Water and Sewer, Energy and Utilities

Want to Protect Your Employees’ Private Data? Employee Engagement Can Help

Target. Equifax. Whole Foods. By now, it should come as no surprise that the private data of Americans is at great risk. But, what you might not know, is up to 50% of identity theft originates at an employee’s place of business. As a result of greed, malice or just plain carelessness, around half of victims had their identities stolen when they were simply trying to do their job. While a company’s first reaction might be to beef up their IT department and issue new security protocols – and they should – this fails to address the entire issue. To be certain your employees’ personal data is as secure as possible, you must also boost employee engagement.


Topics: Employee Engagement, Employee Engagement Strategies

Five of the Worst Customer Service Appreciation Week Gifts and How to Avoid Them

Over our 80-year history in the employee engagement and recognition industry, C.A. Short Company has written extensively about how you can make the most of Customer Service Appreciation Week and give gifts your employees will treasure for years to come. This article will instead focus on some of the worst customer service appreciation week gifts we’ve seen, as well as how to avoid them. Because, let’s face it, no one wants a cheap pen with their name on it. 

In no particular order…


Topics: Employee Recognition, Employee Engagement, Celebrate Customer Service, Appreciation

Celebrate 2017 Customer Service Week with These Cool Ideas [FREE GIFTS]

Working nights, weekends, and everything in between. Ensuring each customer walks away with a smile. And don’t even mention what one experiences during the holiday season. Customer service representatives might not have an easy job, but they do fulfill a major role for your company. 

For these reasons, among many others, it’s important you make the most of this year’s upcoming Customer Service Week, which will take place October 2nd – 6th. Although showing your employees they’re appreciated should be a year-round process, the following tips should help you make the most of the week.


Topics: Safety, Safegagement, OSHA Compliant Safety Incentives, Osha, OSHA Fines

September 23, 2017 Deadline: Are You Compliant with OSHA®’s New Silica Rule?

No one likes to see their workers fall ill, especially when it stems from on-the-job activities. Still, despite companies doing their best to protect their employees, far too many workers receive injuries or develop illnesses when they’re simply trying to do their job. This is especially true in the construction industry, where hazards abound -- some of them far less visible than others.

We’re all well aware of the dangers of operating heavy machinery or working at great heights, but did you know nearly a million American workers are exposed to dangerous levels of silica each year? This can create a multitude of health problems for your workers, and one government agency is looking to prevent this sort of thing from occurring in the future.    

In an effort to reduce lung cancer, silicosis, chronic obstructive pulmonary disease, and kidney disease in America’s workers, OSHA® has issued a final rule regarding employee exposure to respirable crystalline silica. Are you going to be compliant before their September 23, 2017 deadline? 


Topics: Safety, Safegagement, OSHA Compliant Safety Incentives, Osha, OSHA Fines

Learn More About Safegagement at the 2017 National Safety Council Congress and Expo

Will you be attending the 2017 National Safety Council Congress & Expo in Indianapolis? Are you looking for ways to create the safest workplace possible, while increasing your profits and productivity along the way? Well, you’re in luck, because C.A. Short Company will be on hand to show you how to do just that. Be sure to swing by booth #4704, and our team of experts will be happy to share with you the power of Safegagement™!


Topics: Safety, #NSCExpo, Employee Engagement, Safegagement

Employee Engagement Quiz: How Well Do You Know the Trucking Industry?

You think you know the trucking industry like the back of your hand? Prove it. Test your knowledge about turnover rates, employee engagement, and much more with our ten-question quiz.

Sharpen those pencils, and let’s get started!


Topics: Safety, Employee Engagement, Safegagement, National Truck Driver Appreciation Week, Safety in the Trucking Industry

Ten Ways to Engage Your Truckers During National Truck Driver Week

They sacrifice their time, their social life, and in many cases, their bodies, all so we can get the products and supplies we need to live our lives. Each year, 3.5 million of these employees transport over 10 billion pounds of freight, and without them, our day-to-day lives wouldn’t resemble anything like they do now. That’s right, we’re talking about the unsung heroes -- truck drivers! This is why it’s so critical your trucking company makes the most of this year’s National Truck Driver Appreciation Week (September 10 – September 16). And, the best way you can do this is to start creating a Culture of Engagement and Recognition at your company. 

Although employee engagement and recognition is a continual process, National Truck Driver Appreciation Week provides a great opportunity to let your truckers know you care, while also laying the groundwork for a comprehensive employee engagement and recognition strategy. To help you accomplish this, we’ve outlined ten key ways you can start improving employee engagement levels at your organization today! 


Topics: Safety, Employee Engagement, Safegagement, National Truck Driver Appreciation Week, Safety in the Trucking Industry

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Ruth Ross, From Mundane to Magic: The Power of the Engaged Workforce